The ‘PAY AS YOU GO’ Employee Assistance Programme

 Workplace Stress and the Law  


The Health and Safety at Work Act (1974) and The Management if Health and Safety at Work Regulations (1999) place a duty upon all employers to ensure the health (including mental health), safety and welfare of all employees. This is now accepted to include the provision of protection from negative effects of work related stress.


You can help to protect yourself from litigation by being proactive in dealing with stress within your workplace. The Health and Safety Executive have suggested that:


    " A proper risk assessment for stress, combined with appropriate training in

      the skills required to improve can help you avoid prosecution and litigation"


With regard to what is 'appropriate' stress training, in 2002 the court of appeal said:


    " An employer who offers a confidential advice service, with referral to appropriate         counselling or treatment services, is unlikely to be found in breach of duty"


This guidance was confirmed and updated by the House of Lords in 2004. They also emphasised that employers' duties under these laws was ongoing, and that stress management policies and procedures should be constantly monitored and updated.


    What this means:

Essentially, to protect yourself, your staff and your business, you need to have developed a Workplace Stress Policy which includes:


  • Clear arrangements for the carrying out of risk assessments.
  • The policy should state clearly the steps the employer intends to take to eradicate the problem of work-related stress injury.
  • It should contain arrangements for supportive and confidential health monitoring. With referral to appropriate counselling or treatment services
  • There should be commitment to the provision of suitable training available to the workforce (including managers) throughout their working lives.
  • The effectiveness of the policy should be carefully monitored and evaluated. The mechanism for doing this should involve all parties and be contained in the policy

Helpful links:



Health and Safety Executive Publications



Work-related stress - good practice


Information for those experiencing stress and for their managers

Example of workplace stress policy



The Association for Counselling at Work (ACW)



Workplace Counselling and duty of care


Guidelines for counselling in the workplace